Computerisation of everyday life highly advanced
On 8 September, the most important international conference on ubiquitous and pervasive computing will kick off at ETH Zurich: Ubicomp 2013. In an interview with ETH Life, Professor Friedemann Mattern explains how pervasive this area of IT and computer technology has become. The computer scientist has been instrumental in realising the visions that took shape 20 years ago and that have now become reality. Pervasive computing has permeated our everyday lives – even if we are not always aware of it. According to Mattern, there is no end in sight when it comes to the increasing trend towards greater electronic assistance.
The idea of “ubiquitous computing” emerged about 20 years ago. It promised great progress, but also
stoked fears that we might fall prey to complete tutelage. Where are we at
today?
Friedemann Mattern: From the very start, the notion of “ubiquitous computing” relied
heavily on images that seemed very futuristic at the time. Certainly not all of
these visions have become a reality. Several things have taken shape, however,
including intelligent assistance systems such as the ones available in today’s smartphone
apps. We could only dream of these kinds of assistance systems 15 or 20 years
ago. At the time, it was also hard to imagine that these systems would be
available on mobile phones equipped with internet access.
The buzzword “ubiquitous computing” sounds alarm bells with
respect to privacy and the emergence of “the glass man” phenomenon. Have
attitudes changed in this regard?
Even 30 years
ago, people had great concerns about computerisation and privacy. Back then,
the main concern was the introduction of PCs in the workplace and the
concomitant transformation of work processes – something we have nearly
forgotten today. What is happening today, of course, has taken on a new dimension:
information technology is constantly becoming faster, smaller and cheaper.
Sensor systems automatically generate data, and cameras can detect specific
objects or faces with ever-greater precision. This has a much broader impact on
our daily lives.
How?
On the one
hand, privacy is now directly affected. This brings with it potential threats
to the private sphere. On the other hand, we have changed our habits and
behaviours, even simply through our use of smartphones, for example. We do
things much more spontaneously, we don't have to make specific plans and we can
react dynamically to situations. This is considered normal and a good thing.
However, it also changes what systems know about us. An initial indication that
pervasive computing has the potential to stimulate social upheavals was perhaps
Google Street View. Now the next wave is approaching.
What shape will this take, and what will it entail?
Many of the
assistance systems in question are supposed to improve our lives or make us safer.
In order for these systems to provide users with information tailored
specifically for them, however, the systems must have a certain amount of
information about a person or must automatically obtain this information. One
example that will be discussed at the conference is how we can manage energy
efficiently. If we have detailed data about a household's energy consumption,
it is possible to analyse and comparethis data automatically with similar
households and determine why one household is consuming so much more energy
than the other. We can then automatically generate specific tips on how to save
energy effectively. Even something that sounds very positive, like this, does of
course encroach on our privacy – often in an imperceptible way.
What happens if this information falls into the wrong hands?
The question
as to whether this information can be abused is a serious one. Ubiquitous
computing often generates large quantities of data that are processed for our
benefit. When a sensor-based system observes me and learns when I typically
arrive home in order to save heat energy, this is a good thing. But what if a
burglar obtains this knowledge? It is clear that in the future, “smart” systems
will have to be absolutely secure and trustworthy. However, I do think that
some of the widely discussed threat scenarios are somewhat exaggerated. Does it
make a significant difference whether my usage data is sent hourly to my power
supplier via a secure communications channel or whether the meter is read
manually once each month? Or that my neighbour might theoretically be able to
hack into my “smart meter” via WLAN and obtain information about my power
consumption – instead of simply going down to the basement and reading the
meter?
Google Glass will also be discussed at the conference. If we
always have to assume that we are being “monitored” and filmed by someone, how
will this shape our lives in the future?
Interestingly
enough, the technology used in these smart glasses is not significantly
different from that of smartphones. But because you can always wear the
glasses, many might feel uneasy or have legitimate concerns that their right to
privacy is being violated. If this technology catches on after a few years,
people probably won't want to do without these kinds of glasses because they
offer a sense of security. In an emergency, for example, an emergency doctor or
the police will be able to access footage from the glasses remotely and see for
themselves what is happening in real time – practically through the eyes of the
wearer. I can also record anything. In an accident, I will be able to prove
that I was not at fault because I have recorded the entire incident in a live
stream. If people see such a tool – which is practically an extension to one's
own senses – as providing security and as something valuable, it will be
impossible to ban it completely.
What does that mean for society and our legal system? Under some
circumstances, there will need to be accountability for things that went unpunished
or could not be proven in the past.
The downside
is that a person might be involuntarily recorded on a video stream of an
unknown third party. However, this is a bit different from states using cameras
for the surveillance of public spaces. If the glasses are permanently connected
to the internet in the future, then theoretically everything I see can be
stored. With or without data glasses, what is generally looming is that more
and more data about us and the situations we experience can be stored, processed
and used. This certainly poses a real challenge for our society!
If the smart glasses record how I am distracted while driving and
crash into something, the evidence is against me. I no longer have the option
of telling a white lie as an alibi.
You raise an
important point. Up until now, there has at least implicitly been a right to
forget. Now if everything is documented automatically and can be retrieved
exactly, things can no longer be forgotten. This can sometimes be cruel. I hope
our society and legal system will do a good job of dealing with this and give
precedence to what is humane over what is technocratic. Generally, however, we
must accept the fact that the internet is increasingly pushing its way into the
physical world. This has enormous consequences – both positive and potentially
negative ones.
Pervasive computing has already penetrated many spheres of life.
Have you run out of things to work on?
Research in
this area is sure to continue! On the one hand, this is because realising classic
visions requires a lot of fine-tuning. On the other hand, research itself
brings about new visions. Take smart glasses, for example. If you connect them
with the appropriate means of communication, a bush doctor in an African
village can link up with far-away specialists, allowing them to have a look at
a particular case. This way, the doctor can examine the patient through the
eyes of the bush doctor. There is enormous potential in the research of these
kinds of assistance systems. “Tele-cars” are yet another vision waiting to be
explored. They would make the driver redundant, as the car would be driven by someone
in a central location using cameras. A console provides “force feedback”, which
feels like real driving. From a technical standpoint, this is no longer science
fiction and might appeal to taxi or car sharing companies.
What will we see at Ubicomp 2013?
One major
topic is the automatic identification of situations, without people feeling
burdened by the technology. New methods for pattern recognition and automatic
learning are important for assistance systems. A “smart” system must be able to
recognise, learn and abstract the typical patterns a person exhibits. These are
difficult tasks.
What visions are practically ready for implementation?
There is a
desire to offer to-the-meter location accuracy of people using smartphones in
buildings such as airports or train stations. This location information would
then be used to provide contextual information, which requires completely new
technologies. This topic will also be covered at the Ubicomp conference. A long-cherished
dream has also been the possibility of quickly locating lost objects. Of
course, locating objects is nothing new; this technology has long been used in
freight logistics to determine the location of valuable goods. But in the past,
these systems were expensive and large. The driving force behind pervasive
computing, however, is that everything is becoming cheaper, smaller and faster.
If, in a few years, locator devices are only the size of a sugar cube and
available for ten francs at the supermarket and allow the user to log into a
website showing its location on a map, people will probably use it for all
kinds of different things. You can just imagine the challenges these sorts of
developments will pose for society!
About Friedemann Mattern
Friedemann Mattern is 58 years old and has been a professor of computer science at ETH Zurich since 1999. In autumn 2002, he founded the Institute for Pervasive Computing together with his colleagues. His research interests include concepts and models for distributed systems, ubiquitous computing, sensor networks and infrastructures for the Internet of Things.
Ubicomp 2013 at ETH Zurich
Ubicomp 2013 will be held at ETH Zurich from 8 – 12 September. The conference combines the major events in this field, including the Pervasive conference (which was launched in Zurich in 2002), and is being hosted in this new format for the first time. Collocated with Ubicomp 2013 will be a conference covering the topic of “wearable computing”. Ubicomp 2013 will open with a speech by ETH Zurich Professor Markus Gross, director of Disney Research Zurich. The conference is sold out. No further registrations are possible anymore.
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